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Job Details: Loyalty Host

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Loyalty Host
The Alcott, Lane Cove’s new venue is looking for enthusiastic Part-time Customer Loyalty Hosts to join our team.

• Great opportunity within a dynamic evolving hospitality group
• Fantastic Training and Development
• Competitive rates of pay

Introducing, The Alcott, Lane Cove’s new fully renovated home away from home. Oozing personality, chic style and modern fittings spread throughout the main bar, cocktail bar, restaurant and multiple event spaces.

About Us
We are an elegant, chic, vibrant and relaxed contemporary venue that is a first for the area - centrally located at the heart of the buzzing Lane Cove hub. This versatile venue will consist of a restaurant, cocktail spritz bar, main bar, terrace and multi-use event space.

We are looking for someone that can build authentic relationships with a variety of different people and is interested in an opportunity to learn from our high energy and skilled management team.

The Position
The Host team plays a critical role in ensuring that our tiered members receive a five-star personalised service in accordance with our Loyalty Program. As a team member you will help to increase visitation and maintain up to date knowledge of products, offers, events and promotions relevant to our customers.

You will be required to uphold the integrity of the Gaming department and service standards at all times, as effectively you are the face and voice of our new venue to our most valued customers.
We are looking for:

• A can-do attitude and willingness to support the team
• Have a real passion for people
• Strong cultural awareness and appreciation
• Outstanding verbal and non-verbal communication
• A high level of confidentiality and integrity
• Excellent grooming and self-presentation
• Comfortable working unsupervised but also be a team player
• Flexible working schedule
• A real passion for exceptional guest experience

You must have:

• Eligibility to work in Australia
• A current RSA and RCG

In reward for your efforts we offer:

• An attractive hourly rate
• Extensive training, development and career opportunities
• Great employee benefits and entitlements inc. Uniform
• $8 a week gym membership at NORTHS Fitness

If the above sounds like you, and you would like the opportunity to work within a highly reputable company and brand, please apply now!
Part-time Permanent
11 Jul 2019
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